Design Journal
3 ways my career in education helped me as a UX researcher
Coming from a background in education I was convinced my future pathways were...
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Trauma-informed research with NHS research participants
Carrying out user research with people using NHS services always requires care...
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From thinking to knowing: user research in healthcare
User research is always important but especially so in healthcare where good...
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Service design in healthcare: small improvements matter
Some of the service design work I’m proudest of isn’t an end-to-end service, or...
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Human-centred design in higher education is a culture change challenge
A growing number of higher education institutions are adopting human-centred...
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Reshaping higher education with human-centred design
The traditional model of higher education is being challenged and the questions...
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A user-centred design perspective on virtual wards
Virtual hospital wards are a great example of how technology gives us more...
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Community and culture in NHS design leadership
I’ve learned a lot leading design teams on NHS projects including the power of...
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